Tickets

1. How can I buy tickets?
2. What are the Box office hours?
3. What are ticket prices and do you have discounts?
4. Do I need to pay for my infant?
5. How do I redeem a coupon/voucher?
6. Can I exchange tickets and how?
7. What happens if I am late for a performance?
8. What happens when I miss a performance?
9. Can I get a refund for unused tickets?
10. Why are there so many subscription options?
11. How far in advance should I order my tickets?
12. Can I get a block of tickets for my group?
13. Who do I call if I have other Ticketing questions?

Camps/Classes

1. How do I register my child for camps?
2. Does my child need to have prior drama experience?
3. How do I cancel my child’s registration?
4. How big are the classes/camps?
5. Is there a payment plan or scholarship opportunity?
6. Is there a performance at the end of the camp session?
7. Who do I call if I have other Classes/Camps questions?

Random

1. Are there places to eat nearby?
2. Where is NCT located?
3. How large is NCT’s theatre’s capacity?
4. Why is it called the Hill Theatre?
5. Is there an intermission?
6. What should I do if my child is restless during a performance?
7. Do you sell concessions?
8. How long are the shows?
9. How do I audition for NCT?
10. Where is parking?
11. Does NCT host birthday parties?
12. Does NCT rent the facility?
13. Does NCT make donations to silent auctions?

Tickets

How can I buy tickets?

Tickets may be purchased by phone at 615-252-4675 during box office hours or through NCT’s online box office 24 hours a day. Single tickets for our 2011-12 season will go on sale on August 8, 2011. Subscriptions are currently on sale.
To attend a weekday school performance, call Lorna at 615-252-4662 to make reservations.

What are the Box office hours?

8:30 am through 4 pm, Monday - Friday. The box office opens one hour before show time on weekends.

Summer Box Office Hours: Tuesday - Friday 10am - 3pm. If you leave a message after hours, we will call you back the next business day.

What are ticket prices and do you have discounts?

Child ticket (age 2-17): $12
Adult ticket (age 18 and up): $19
College student (with valid ID): $12
Group Ticket (for 10 or more, regardless of age): $11

Do I need to pay for my infant?

Children under age 2 do not require a ticket, but must sit in a grown-up’s lap.
If you plan to bring children under the age of 4 to a performance, please consider purchasing tickets closer to the back of the auditorium and near an aisle. This will make it easier for your and your child to move to the comfort room or lobby if your child grows restless during the production. It will also ensure that you, your child, and those around you are able to enjoy the experience of the performance.

How do I redeem a coupon/voucher?

For most coupons, you can call the box office at 615-252-4675 to redeem your ticket, or it can be presented in person.

Can I exchange tickets and how?

By calling our box office, tickets can be exchanged for the same title.  Subscribers can exchange at no fee. Non-subscribers may exchange for a $5 fee. All ticket exchanges are subject to availability at the time of exchange.
We require that you call at least 24 hours before the date printed on the tickets you are exchanging. Once the date on your tickets has passed, the tickets are invalid and cannot be exchanged.
If you are exchanging your tickets for a date earlier than on your ticket, simply contact the box office before the day you wish to attend.

What happens if I am late for a performance?

We know sometimes lateness is unavoidable. We’ll do our best to seat you regardless of how late you are, however, please know that this can be distracting to the actors and other patrons. In order to minimize distraction, we can’t guarantee that we will be able to seat latecomers in their reserved seat, but we will seat you in the best available seats at an appropriate moment in the performance.

What happens when I miss a performance?

Tickets for missed performances are not exchangeable or refundable.

Can I get a refund for unused tickets?

Tickets are non-refundable, but feel free to turn them in to the box office before the performance. If we can resell your unused tickets, the value can be considered a charitable gift to NCT.

Why are there so many subscription options?

NCT tries to have options available for all families, so based on the ages and interests of your children, you can choose the shows that appeal to your situation.

For even more flexibility, we are pleased to offer Flex Pass Subscriptions.

How far in advance should I order my tickets?

We suggest ordering tickets in advance, so you will not be surprised by a sold out show. The earlier you order your tickets, the better selection of seats you will have.

Can I get a block of tickets for my group?

Yes, for group sales of 10 or more, please call our box office at 615-252-4675.

Who do I call if I have other Ticketing questions?

Our box office can be reached at 615-252-4675

Classes/Camps

How do I register my child for camps?

Registration can be done online through NCT’s website.  Paper registrations may be mailed to the theatre or may be presented in person during office hours. NCT’s education department does not accept registrations by fax or phone.

Does my child need to have prior drama experience?

No. NCT camps are a great fit for children with and without prior experience. Certain classes and camps have prerequisites, but there is an entry point for all ages.

How do I cancel my child’s registration?

Contact Callie at 615-252-4657 for cancellations. NCT will issue a refund for cancellations made at least two weeks before the first day of camp less a $50 fee.

How big are the classes/camps?

Class size ranges from 12-16 students. Classes and camps for Pre-K children have 5-10 students.

Is there a payment plan or scholarship opportunity?

Yes. Please visit our Financial Assistance page for this information.

Is there a performance at the end of the camp session?

While our camps and classes emphasize the process of theatre over the product, the last day features an informal sharing of student work for family and friends to attend (with the exception Setting Sail and Lil’ Voyagers).

These sharings are free to attend.

Who do I call if I have other Classes/Camps questions?

For more information, contact Rachel at 615-252-4670 or Alicia at 615-252-4671.

Random

Are there places to eat nearby?

Crema Coffee: 15 Hermitage Ave
Copper Kettle: 94 Peabody St.
Fiesta Mexicana: 416 Fourth Ave South
Hermitage Café: 71 Hermitage Ave
Sole Mio: 311 Third Ave South
And a bunch of places on Broadway, which is 7 blocks from NCT

Where is NCT located?

Our address is 25 Middleton St. between Hermitage Ave. and Second Ave. S. We are in the Richard Fulton campus, directly behind the Old Howard School Building.

How large is NCT’s theatre’s capacity?

NCT’s Hill Theatre seats 550.

Why is it called the Hill Theatre?

Thanks to the generous support and lifetime of dedication from George R. and Ann Stahlman Hill.

Is there an intermission?

NCT performances do not have an intermission. The average length of our shows is 70 minutes.

What should I do if my child is restless during a performance?

While the content of many of our shows is appropriate for a broad age range, we know that many children under the age of four will become restless or talkative during an hour-long performance. If you plan to bring children under the age of 4 to attend a performance, please consider purchasing tickets closer to the back of the auditorium and near the aisle. This will make it easier for your and your child to move to the comfort room or lobby if your child grows restless during the production. It will also ensure that you, your child, and those around you are able to enjoy the experience of the performance.

Do you sell concessions?

We sell simple snacks and light colored beverages in our lobby before the show that you may bring into the theatre. These are also sold after the show.

How long are the shows?

The average length of our shows is 70 minutes.

How do I audition for NCT?

NCT holds auditions for professional adult actors once a year, usually in April or May.

Where is parking?

NCT has a free parking lot right next to our building. There is additional parking behind the theatre.

Does NCT host birthday parties?

Yes, birthday party information can be found on our Birthday Party page.

Does NCT rent the facility?

Due to NCT’s year round programming, we do not rent out our facility.

Does NCT make donations to silent auctions?

NCT will consider all donation requests. Please fax your request letter to Lorna at 615-810-8534. Your letter needs to include the date of your event, a contact person, and an explanation of what or who the event benefits.